Contact Bienvenu Brothers

Metairie’s Trusted Plumbing and HVAC Team — Available 24/7

Bienvenu Brothers has been answering the call for Metairie homeowners and businesses since 1937. Whether you are dealing with a burst pipe at midnight, scheduling a routine AC tune-up, or requesting a water heater replacement, our team is standing by. We are a 4th generation family-owned plumbing, heating, and cooling company with same-day availability, genuine 24/7 emergency response, and a crew of licensed technicians who treat your home like their own.

We are BBB A+ Rated, Angi Super Service Award winners, 100% recommended on Facebook, and Loved Locally on Nextdoor. Fully licensed under LMP#7214WSPS and fully insured. When you contact us, you are contacting a team with the credentials, history, and community trust to get the job done right.

How to Reach Us

Service Hours and Availability

What Happens When You Contact Us

We respect your time. From the moment you call or submit a service request, here is exactly what to expect from Bienvenu Brothers:

• A real person answers — we do not send you to a voicemail queue or offshore call center during business hours.
• We listen to what you are experiencing and ask clarifying questions to ensure we send the right technician with the right parts.
• We confirm a scheduled appointment window and give you honest lead times. No vague “sometime this week” commitments.
• Our licensed technician arrives on time, introduces themselves, and assesses the situation before recommending any work.
• We explain what we found, what is needed, and what it will cost before any work begins. No surprises on your invoice.
• We complete the work correctly, test the repair or installation, and clean up before we leave.
• We follow up to confirm everything is working as expected. Your satisfaction is not a checkbox — it is the standard.

Services You Can Request Today

Our licensed technicians are qualified to handle every service listed below. Contact us for any of the following — or anything else related to your home’s plumbing, heating, or cooling systems:

Our Service Area

Bienvenu Brothers serves the greater New Orleans metro area and southeastern Louisiana from our office at 212 Elmeer Ave, Metairie, LA 70005. We provide plumbing, heating, and cooling services throughout:

Metairie, New Orleans, Kenner, Harahan, River Ridge, Jefferson, Gretna, Harvey, Marrero, Westwego, Avondale, Chalmette, Arabi, Belle Chasse, Covington, Mandeville, Slidell, Destrehan, Norco, Hahnville, Lacombe, Saint Rose, Saint Bernard, Violet, Meraux, English Turn, Boutte, Waggaman, and Baton Rouge.

If you are outside this list but still in the greater New Orleans area, call us at (504) 835-7783 and we will confirm whether we can serve your location.

Why Customers Keep Calling Bienvenu Brothers

Before you submit your service request, here is a quick summary of what sets us apart from every other plumbing and HVAC company in Metairie:

• In business since 1937 — 89+ years of verified service history in this community
• 4th generation family-owned — you deal with people who have personal stakes in the quality of the work
• Licensed under LMP#7214WSPS and fully insured — your home and your warranty are protected
• BBB A+ Rated, Yelp Top Rated, Angi Super Service Award winner, 100% recommended on Facebook, Loved Locally on Nextdoor
• Members of PHCC, Quality Service Contractors of PHCC, New Orleans Chamber of Commerce, Homebuilders Association of Greater New Orleans, and the Jefferson Chamber of Commerce
• Same-day appointments and genuine 24/7 emergency response — no voicemail, no waiting
• Honest pricing — we explain costs upfront, before work begins, every time

Request Service Online

Use the form below to send us your service request. Include as much detail as you can about what you are experiencing — the more context you give us, the better prepared our technician will be when they arrive. For emergencies, always call directly at (504) 835-7783 rather than using the form.